We offer our customers fashion in good quality and good value for money. In order to guarantee this, we constantly engage the entire value chain. Our internal and external standards as well as compliance with our guidelines on animal welfare have top priority.

Wir bieten unseren Kunden Mode in guter Qualität zu einem attraktiven Preis-Leistungs-Verhältnis an. Um dies zu gewährleisten, prüfen wir laufend die gesamte Wertschöpfungskette. Unsere internen und externen Standards sowie die Einhaltung unserer Richtlinien zum Tierschutz haben dabei höchste Priorität.


From production to delivery to the point of sale, our garments undergo various quality controls, during which the general workmanship and fit as well as the quality and material requirements specified by us are checked.

The quality controls are carried out by our sourcing offices on site. We inspect our goods according to AQL standard 1.5 regarding workmanship and AQL standard 2.5 regarding dimensions. Our products are only delivered if they meet the specified AQL standard. The good product quality also increases the durability of the clothing.

Increasing the use of sustainable materials

As a fashion company, the TOM TAILOR Group bears responsibility for the extensive use of resources such as water for cotton cultivation. We would therefore like to further promote the use of sustainable materials in the future.

Material distribution of the TOM TAILOR GROUP in 2019:

In 2019, 34% of our articles sold already contained more sustainable materials and the TOM TAILOR Group is continuously working to further increase the proportion of more sustainable materials.

Through the high use of cotton in our products, the focus is on continuously increasing the use of sustainable cotton.

Therefore we became a member of the Better Cotton Initiative (BCI) in 2016. The BCI is a not-for-profit organization that aims to transform cotton cultivation by establishing Better Cotton as a mainstream raw material. The initiative aims not only to reduce pesticides, but also to achieve efficient water and soil use and fair working conditions. In 2019, 55 percent of our cotton has already been purchased as Better Cotton.

We also use organic cotton sourced in accordance with the Global Organic Textile Standard (GOTS) in our products. This cotton is grown without the use of harmful chemicals such as pesticides and fertilizers.

In addition, we have started using recycled materials obtained from waste such as plastic bottles or textile waste. In this way we conserve natural resources and reduce waste. In doing so we use Repreve material and recycled polyester that meets the Global Recycled Standard

The innovative fibers we use include Tencel TM Lyocell, Modal and Lenzing TM EcoVero TM. These are fibers that originate from sustainable forestry or sustainable pulp.

In order to provide our product development teams with a guideline for the use of sustainable materials, we have developed a Material Guidance in 2020. It is reviewed and updated on a regular basis.

Animal welfare


We have decided to comply with animal welfare measures and prohibit the use of animal hair, down and feathers from live or darning pluck, real fur, angora, mohair, cashmere, leather and skins of endangered animals as well as leather from Indian cows and mussels in our production. (Social Compliance Manual and Restrictions on Material).

The procurement of wool is subject to special requirements which are obligatory for all our suppliers. For example, the wool used must be sourced from farms that have committed to the Five Freedoms of Animal Welfare. This standard includes the following points:

Five Freedoms

  • Freedom from hunger and thirst
  • Freedom from discomfort
  • Freedom from pain, injury and illness
  • Freedom to engage in normal behaviour
  • Freedom from fear and suffering

Furthermore, our wool must not come from animals that have been treated with the so-called Mulesing process. Therefore, we prefer to use wool from suppliers who are certified according to the "Responsible Wool Standard (RWS)".

Since 2015, the TOM TAILOR Group has also been offering exclusively fur-free collections and is therefore a member of the Fur Free Retailer Program.

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