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Social Responsibility

 

Human rights are our main priority. The well-being of our employees, of the employees in the entire value chain of the TOM TAILOR Group and the responsible treatment of our customers are very important to us.  Thus, not only support in protecting our employees’ rights and assuring them, with our voluntary benefits, as well as a jointly developed management promise, are integral parts of our social responsibility, but also ensuring humane working conditions at our producers are essential components of our corporate culture.

Responsibility for our employees

 

Every day, our employees are committed to the success and continuous development of the TOM TAILOR Group. Consequently, a central task of our human resources work is to attract good employees, to support them in their personal and professional development and thus to ensure their long-term loyalty to the TOM TAILOR Group.

In doing so, we focus on well-being at work. Central aspects of this include defining target agreements, promotion opportunities and areas of deployment and actively supporting their implementation. A performance management tool has been developed for this purpose to enable these measures to be implemented efficiently and transparently. In addition, we offer our employees voluntary social benefits. These include offers for a company-subsidized pension scheme, an occupational disability insurance policy and support for contributions to daycare facilities for children.

Leadership

 

In order to attract, promote and retain new talent, a distinctive leadership culture is essential for an innovative company like TOM TAILOR Group.

Along with our managers and employees we have therefore developed a leadership promise that defines the common requirements for cooperation. This promise is filled with life-long tailored qualification offers, our management development program and regular feedback meetings.

Training and further education

The TOM TAILOR Group sets a high priority to targeted training and development of junior staff. Our training concept ranges from vocational training at our Hamburg and Hamminkeln headquarters, through internships to trainee programs for university graduates. We are continually developing these programs.

Our wide range of further training courses is also constantly being revised and adapted to new requirements. The employees of the TOM TAILOR GROUP can select various further training opportunities from our Development Booklet and complete them in consultation with their managers. These include specialist measures such as textile training, but also competence-oriented development opportunities, for example in the area of intercultural competence.

We also regularly organize internal events with our entire TOM TAILOR Group team. These can cover a wide range of topics and event concepts. For example, there are regular "Brown Bag Sessions", which are held during the lunch break. Here, managers or those responsible for new functions introduce themselves to employees in a relaxed atmosphere.

Participation

 

The TOM TAILOR Group lays great emphasis on ensuring that all employees are involved in operational decisions and their concerns.

For example, there is a works council for TOM TAILOR Holding SE as well as separate representative offices at TOM TAILOR and BONITA. In addition, flat hierarchies and an open and cooperative corporate culture enable all employees to take responsibility at an early stage and develop their own ideas for joint success.

Health at work

 

The personal and health well-being of our employees is a central concern for us. We therefore regularly review our range of health-promoting measures.

In addition, we offer attractive conditions for reconciling career and family, for example through our flexible working hours in the form of part-time work, flexitime or home office. We have also launched the "TOM TAILOR goes balance" initiative, which offers numerous seminars on stress prevention, health and much more.

For example, our employees can take advantage of discounts at fitness studios or yoga courses, as well as voluntary health checks by our company physicians. For professional or private questions, our employees can make use of an external coaching institute to receive anonymous advice. In this way, we support our employees in coping with challenging and stressful life situations in order to maintain their health and well-being in the long term.

International Corporate Structure

As a fashion company, we live from the large number of international employees and understand this as a clear success factor. Thus, employees from 52 different nations work for the TOM TAILOR Group.

They enrich our company through their different cultural influences, views, opinions and experience. In this way, new potential is created that supports the long-term success of our company. In addition, our employees are prepared for foreign assignments by means of seminars specially developed for the TOM TAILOR Group in order to minimize cultural barriers.

Social commitment

As a committed fashion company, we also want to contribute beyond our own sphere of activity. We have therefore launched the "Recycle Your Outfits" initiative in our stores in 2019. Our Tom Tailor customers can hand in their well-preserved and used outfits in our stores and receive a voucher. The Deutsche Kleiderstiftung, www.kleiderstiftung.de,  uses the goods for humanitarian projects as well as to finance the transport of relief supplies in compliance with the ethical standards of FairWertung e.V.

Responsible Action in the Supply Chain

 

We have our collections manufactured mainly in Asia, where most of the global textile production is located. The distribution of our production looks as following:





We attach great importance to a transparent supply chain(TOM TAILOR Group Supplier List Tier 1), because this means that we not only know who manufactures our products, but also how our business partners work and how we can support them responsibly. Our supply chain mapping process helps us to gain transparency about this information and to update it every six months.

The widely ramified supplier structures in the textile industry require a high level of commitment to ensure humane, safe and fair working conditions in the companies. We have therefore established a systematic concept to minimize risks in our supply chain. This concept is based on supplier certifications, specifications of standards as well as the control and support of our local partners.

Structures

Since 2011, the company has been operating a joint venture with TOM TAILOR Sourcing Ltd. (TTS), the company has its own purchasing offices in the most important procurement markets in Asia and Turkey. This enables the company to establish direct contact with its suppliers and to provide them with regular support and monitoring at internally defined intervals. The staff employed there are in close contact with the suppliers and are usually on a daily base site in the factories.

In the area of the supply chain, TOM TAILOR Group ensures that local risks are minimized through high external and internal standards such as amfori BSCI and REACH. In addition, there are mandatory requirements for business partners and their close control.

AMFORI BSCI

In the production process, TOM TAILOR Group voluntarily commits itself to the principles of the amfori Business Social Compliance Initiative (short- amfori BSCI; amfori BSCI Code of Conduct), which contains all the essential standards for the protection of labor rights of the International Labor Organisation (ILO), the UN Guiding Principles on Business and Human Rights, as well as the UN Declaration of Human Rights.

The OECD Guidelines for Multinational Enterprises and other internationally recognized agreements are also included. These include the prohibition of child labor, safe and humane working conditions, fair pay, regulated working hours, compliance with local laws, no discrimination and freedom of association under labor law. This is intended to ensure that workers can organize themselves and negotiate compensations freely.

This Code of Conduct will be made available in the local language in all companies producing for us, so that employees can be informed about the requirements and also receive appropriate training.

Further information about amfori and the guidelines can be found here: www. amfori.org

 

AUDITS

The TOM TAILOR Group conducts a detailed review of new suppliers with auditors from the purchasing company TOM TAILOR Sourcing via “Initial Factory Assessment”. These audits are based on the amfori BSCI standards and guidelines defined by the company. Cooperation can only commence if the audit result is passed and the respective supplier commits himself to follow the purchasing guidelines of TOM TAILOR Group. These include restrictions or complete bans on the use of animal hair, certain types of down and feathers, real fur, leather and skins, shells, mohair, angora, silk from India, cotton from Uzbekistan, mulesing in sheep and the use of sandblasting in the production process.

Depending on the amfori BSCI audit results, regular announced and unannounced inspections and controls of the supplying companies are carried out by the employees of the TOM TAILOR purchasing offices and agencies accredited by amfori BSCI. Should deviations from the specified standards occur, the supplier will be sanctioned or the employees of the TOM TAILOR purchasing company will work out appropriate action and development plans with the suppliers in order to continuously improve the standards and ensure renewed compliance.

Our standards and requirements can be found here: Social Compliance Manual and Restrictions on Material

In 2019, improvements were achieved in the audit results for TOM TAILOR Group suppliers. Close and intensive cooperation with the suppliers resulted in an increase in the best possible audit results. The audits were conducted as following:





Health & Safety

It is important to TOM TAILOR Group that employees in the production countries are not exposed to any imminent risks, particularly in the area of job security. Therefore, the so-called "Health & Safety Check" was established in 2019. In this context, employees note any anomalies in the factories and report them to the members of the Social Compliance Team. This is intended to address and improve workplace conditions to avoid any high risk for employees at an early stage.

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